What are the Restrictions on Registration and Use of folensonline?

December 14, 2011, 10:03 am

≫ Next: What are the access rules for folensonline?

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folensonline is being provided this year only to current teachers in officially listed schools, for use in the classroom.

All use of the website is monitored, and includes some automated restrictions on its use. These include the restriction that each password only allows one person to access the website at a time.

Any detected use of the website beyond what is intended by Folens Publishers will lead to personal accounts and school codes being disabled.

See our Terms and Conditions for a detailed description of the terms of use.

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What are the access rules for folensonline?

December 15, 2011, 7:35 am

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folensonline Access is defined by three access types.

1. Full access  
2. Basic Access
3. Open Access

All folensonline teachers have basic access to all of our online books.
Full access is granted to those schools who have adopted our books in class.

The two basic packages with their access rules are outlined below:

 

	Basic Access	Full Access
View any eBook online	ü	ü
View a small sample of digital resources	ü	ü
View the full range of digital resources		ü
Search across all digital resources		ü
Use tools (spotlight, pens etc)	ü	ü
Save your notes, upload resources to the eBook		ü

 

"Open Access" to programmes is offered from time-to-time. This entitles all registered teachers to full access to listed books, regardless of whether they have been adopted in class.

  

To find out what programmes your school has access to please follow this link which details how to find out.

How to check what programmes my school has access to?

 If you wish to gain full access to all of your folensonline resources you will have to validate your folensonline access.

How to validate your folensonline access

There are a number of ways to validate your access to the full selection of folensonline resources, these are outlined below:

1. Send us your School Booklists - please forward all school booklists to Folens for validation. Please click SUBMIT A REQUEST above, or email (booklists@folens.ie)
2. No Booklist available? - in cases where you do not publish a booklist or where books in use by your class do not appear on your booklists please notify us at your earliest convenience to enable timely checks
3. Direct purchase of class sets from Folens - we have logged this information into our database giving all teachers registered to your school access to these particular titles (no need for action on your part)

My school details are not available on folensonline?

December 15, 2011, 8:51 am

≫ Next: How do I get an Activation Code?

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Schools are listed on folensonline according to the Department of Education official listing – which is based on the school roll number and the county and town the school is in.

Ensure that you check if your school is/is not listed under its Irish name on folensonline.

If your school is still missing from the folensonline list, please submit a request by clicking here and we will gladly add your school to our official list. 

When submitting a request, please provide the following:

• Full name of the individual requesting access
• Full name of the school
• Full postal address of the school
• Telephone number of the school
• An email address for the school
• Name of the school principal
• A mobile telephone number, if available
• The roll number of the school, if available 
• A list of the Folens books being  used in the school

How do I get an Activation Code?

December 15, 2011, 8:57 am

≫ Next: I registered for folensonline but never received an email with an activation link

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Activation Codes are unique codes generated by Folens to help provide access to folensonline eBooks and resources and teachers also need it to register their account on Folens.ie and link it to their school.

There is one unique code per school, which allows all the teachers in the school to register.

If your school has not received an Activation Code, or if it has been lost, please contact our Customer Service team through this link or contact your local Sales Representative. A list of local sales representatives is available here.

When you are registering with folensonline, you have the option of receiving your Activation Code on your mobile phone via SMS (text message).

Click here for details on how to register for yourself.

I registered for folensonline but never received an email with an activation link

December 15, 2011, 9:02 am

≫ Next: Is it possible to call to report an issue?

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It can take up to 20 minutes from completing registration to receiving your email containing an activation link.

If you have not received this email:

• Check that you provided us with your correct email address
• Check that the email from Folens has not been filtered into the spam or junk folder of your email account.

If you have still not received your email, please submit a ticket with our Customer Services team.

This link explains how to register with folensonline.

Is it possible to call to report an issue?

December 15, 2011, 9:08 am

≫ Next: folensonline User Guide for Folens Reading Zone

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Of course it is possible to ring for some customer support – we are here to help!

If you have an issue, regardless of how big or small you think it may be, we have a team of people on hand to help you.

Call (01) 413-7200 for assistance.

Phone lines are open from 9.00 am to 5.00 pm, Monday to Friday.

folensonline User Guide for Folens Reading Zone

January 4, 2012, 3:41 am

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This user guide will help you to get the most from your eBooks and digital resources on folensonline.

It shows you how to:

• Register with folensonline
• Activate your folensonline account
• Access your eBooks (electronic or online versions of your textbooks)
• Use the toolbars in your eBooks to design and deliver interactive lessons on screen
• Launch interactive resources
• Customise eBooks with your own resources

Please click here to download this user guide to your computer.

 

if you wish to see some other articles related to reading zone story hub or novel notes, please click here.

Java error message when using GeoGebra

January 13, 2012, 9:05 am

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Some users of GeoGebra encounter the following error message:   “java.lang.ClassNotFoundException”. 

This usually indicates that there is a problem with the Class Path on the system – for example, Java can’t find a particular class within its Class Path.

This is caused by using an older version of Java that is not compatible with different versions of GeoGebra. 

Follow these steps to fix this issue:

1. Uninstall all versions of Java completely

2. Uninstall all versions of GeoGebra

3. Clear all cached files and settings from the internet browser
(Click here to see how to do this: http://support.folens.ie/entries/21116677-clearing-internet-cache-files)

4. Restart the computer. This is necessary to clear all settings and files from memory

5. Download and reinstall the latest version of Java through this link: 
http://java.com/en/download/index.jsp

6. Download and reinstall the latest version of GeoGebra through this link: 
http://www.geogebra.org/cms/en/download

Some users have stated that creating a new Windows profile/account resolves the issue.

Note: You will need to be an administrator on your computer to uninstall or install software. If you don’t have the necessary rights to do this, you should consult your ICT coordinator.

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How can I change my registered school on folensonline?

February 17, 2012, 8:00 am

≫ Next: "The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by John

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If a teacher moves to a different school, they need to make changes to their folensonline account to access the folensonline resources that their new school enjoys.

To do this, use the following steps:

1. Log in to folensonline.
2. Click My Account.
3. Click Change School.
    
4. Enter the Roll number of your new school.
5. If you do not know your Roll number, click in this checkbox.
6. Select the county and town that your new school is in, as well as the name of the school.
7. Once you have entered these details, the school’s Roll number is automatically returned into the field.
   
8. Then enter the Activation Code for your new school.
9. If you do not know the Activation Code for your school, click in this checkbox to have it sent to your mobile phone via SMS text message.
10. This opens up a new section where you select your mobile-phone service provider (according to your number’s prefix: 085, 086, or 087) and then enter in the rest of your mobile phone number.
11. Then click Send.
12. When you receive the Activation Code, enter it into the appropriate field.
13. Click save changes. 

"The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by John

March 1, 2012, 3:19 pm

≫ Next: My login page keeps reloading

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Trend Micro Antivirus blocks one of the http://primary.folensonline.ie/ URLs as "made for adsense" and this causes the blank page problem problem. The solution is to white list http://primary.folensonline.ie/*

My login page keeps reloading

March 9, 2012, 4:57 am

≫ Next: "The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by Eugene Moriarty

≪ Previous: "The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by John

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This issue causes some users to continue to use old versions of web pages that are stored locally on their computer. This could result in the following situations:

• Old versions of web pages not reloading
• Being returned to the login screen when trying to log in

Sometimes it is necessary to clear these files from your computer, a process known as clearing your web browser cache.

If you are unsure what browser you are using, click here to find out.

For step-by-step instructions on how to clear your web browser cache, click the link relevant to the browser you are using:

• For Internet Explorer:
  http://support.microsoft.com/kb/260897

• For Mozilla Firefox:
  http://support.mozilla.org/en-US/kb/How%20to%20clear%20the%20cache

• For Google Chrome:
  http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

• For Apple Safari:
  http://support.verio.com/documents/view_article.cfm?doc_id=4069

"The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by Eugene Moriarty

April 13, 2012, 4:40 am

≫ Next: How to access Folens Story Hub

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Many thanks John for that, appreciate the feedback.

Eugene

Customer Support

How to access Folens Story Hub

April 20, 2012, 7:25 am

≫ Next: "The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by Eugene Moriarty

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Reading Zone Story Hub is a digital resource library for literacy development. It is a special programme available to schools that are taking part in the Folens Reading Zone programme. Simply follow these steps to access Reading Zone Story Hub:

1. Log in to folensonline, or register with us if you have not signed up already.
2. Select the subject and appropriate class from the drop-down lists.
3. Select Reading Zone Story Hub from the Select a Book drop-down list. 
4. Click Open to access Reading Zone Story Hub. 
5. You can now start using Story Hub. Click here for further information on how to use this feature. 

"The folensonline Book Player displays a blank grey screen" in folensonline Tips & User Guides - comment added by Eugene Moriarty

April 27, 2012, 3:00 am

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There is another possibility that some people have mentioned that a feature of Internet explorer called smartscreen filter, can stop some websites from displaying.

To turn it off consult this website link from Microsoft

http://support.microsoft.com/kb/930168

How to print Pages from Teaching Manuals

July 5, 2012, 1:14 am

≫ Next: How to use My Notes on folensonline

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This article outlines how a teacher can print or save Teaching Manuals that are only available on folensonline.

It is not possible to either print directly from folensonline or copy and paste any text or pictures directly from  books on folensonline. (Click here for further information)

However Teacher's Manuals are available for use and full downloads are available within the resources section of each teachers manual.

Consult the folensonline General User Guide for details on how to access the resources section on folensonline.

To access, simply open the resources panel for a teacher's manual and click on the files to download.

Just click on the file that you wish to download or view and it will open in your Internet Browser. From there you can save the PDF to your desktop or Print it for yourself.

This link outlines how you can copy and paste from your PDF into a word or PowerPoint document.

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How to use My Notes on folensonline

July 25, 2012, 9:30 am

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To use My Notes on folensonline, follow the steps outlined below:

1. Log in to folensonline and select the book that you wish use My Notes on.
2. Unlock the book by clicking on the padlock symbol at the top left of the book.3.
3. Click on the Toolbar button to launch the whiteboard tools. 
4. Click on the Add a blank page button to create a new page for making notes. 
5. There are a number of tools on the right-hand side that you can use to make notes on the whiteboard.
   
6. For example, you can use the text tool to make a note on the page.
7. Click on the Save button to save the notes you have made. 
8. Click on OK to confirm that you want to save your notes. 
9. A message appears confirming that your notes have been saved.
10. Click on the X button to exit from the My Notes page. 
11. Click on Yes to add the new notes to your resources list.
12. Enter an appropriate description and then click save.
13. To access your saved notes, launch the resources panel. 
14. Select My Notes Pages from the resources panel. 
15. View the note that you wish to see by clicking on it just once.

User Guide for Reading Zone Story Hub

August 7, 2012, 7:45 am

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This page is for a special User Guide for Folens Reading Zone Story Hub. Reading Zone Story Hub is designed exclusively for users of the Folens Reading Zone Programme.

Please click on the link below to download your user guide for Story Hub for the Reading Zone programme by Folens.

If you are looking for access to Reading Zone story hub, you can submit a request and include an up-to-date booklist to update your school's access.

How to access Reading Zone Novel Notes

September 17, 2012, 3:11 am

≫ Next: Does folensonline work with screen reading software?

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Novel Notes is an exclusive programme designed for use in conjunction with the Folens Reading Zone Programme. Novel Notes are accessible through folensonline via the Teacher Homepage by schools that are using Folens Reading Zone products.

They can be accessed by selecting Reading Zone Novel Notes from the drop down list on the Teacher Homepage.

 

This link shows you what books your school has access to.

If you are looking for access to Reading Zone Story Hub, please submit a request and include an up-to-date booklist.

Does folensonline work with screen reading software?

October 10, 2012, 7:11 am

≫ Next: Extra PDF, Exam Sections B&C for Design & Communications, 2009/2010

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Screen reading software, such as Texthelp’s Read&Write program, will not work with folensonline.

folensonline is designed for use by teachers only on large screen projectors and/or interactive whiteboards.

Due to copyright reasons, Adobe Flash Player restricts access to certain elements on a screen, including text and images.

Extra PDF, Exam Sections B&C for Design & Communications, 2009/2010

January 30, 2013, 5:42 am

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This article provides extra downloads for Design & Communications omitted from the Folens online store.

There are some small omissions for Design & Communications Exam Papers for the exam years 2009 & 2010.

The links below are for the appropriate sections for the different years, just right click and select save as to save them to your device.

Year	OL	HL
2009	LC OL Design Sections B&C 2009	LC HL Design Sections B&C 2009
2010	LC OL Design Sections B&C 2010	LC HL Design Sections B&C 2010

Please be aware that there are more solutions for other subjects and years available for free on the State Examinations Website.